The Social Science Research Center emphasizes the collaborative relationship between the customer and research provider. The SSRC works with the customer to identify research or evaluation needs and to select appropriate methods and tools. The SSRC provides expert advice on design, data collection, and data analysis, as well as advice on how to interpret and utilize the results for program or system improvements.

Performance & Outcome Measurement- Receive technical support to meet continuous quality improvement needs through effective measurement of core practices and processes

Cost Analysis- Quantitative assessment of cost and benefits of a program or of program implementation

Survey Research- Analysis of quantitative methods of information gathering; reporting on individual, group, and electrical communication studies

Field Interviews and Observation- Study attitudes, trends, and social mannerisms using a qualitative method of personal interviewing and surveillance

Focus Groups- Examining attitudes and trends using a qualitative format in a group dynamic

Telephone Surveys- A means of examining attitudes and trends using a more personal qualitative format by addressing particular questions and concerns with one respondent at a time

Data Management & Analysis- Reduce, tabulate, and graph data; estimate sampling error; analyze data

Empowerment Evaluation- Design, implementation, and interpretation of program results where the client is an active participant

Program Evaluation- Qualitative assessment of goals, objectives, outputs, and impacts of program implementation or outcomes

Training Workshops for Stakeholders- Pre-project evaluation, project duration analysis, and instruction for project clients to aid in the understanding of the multi-faceted nature and processes of a project